Frequently Asked Questions

Have some questions? That's great, we have some answers. It helps when we're all on the same level. 


How long have you been in business?​

Conneely Contracting, Inc. has been a family owned and operated business for over 20 years, specializing in custom residential and light commercial remodeling. Martin K. Conneely, owner and president has taken great strides to develop a company that focuses on organization, communication and dedication to customer satisfaction.

How big is your company?

Our company currently has 2 Production Managers, 2 Office Personnel and a great crew of Skilled Craftsmen. Each job is assigned a dedicated Project Manager, who remains with the job. This provides the “small company” benefit of close attention to each individual job while allowing the “large company” benefit of experienced professional management.

Where do you work?

Our core work area includes Arlington, Lexington, Belmont, Medford, Winchester and Watertown but we have done work in many other towns. Give us a call to discuss your project!

What kind of work do you prefer?

We really do not have a preference towards any type of job. We look at all prospective projects as important and thus have a broad scope of remodeling and building experience.


What if we already have our own architect and or designer? Can you still work with us?

Of Course. In fact most of our work is designed by outside architects and designers rather than in-house. We love to be inspired by the ideas of architects and designers, although we prefer to be involved in the early stages of the project so we can consult on design and cost to keep the project on track. We also have a wonderful array of Architects that we deal with and highly recommend that can help suit your needs. 

Can you help me pick materials and finishes?

Yes, we have an extensive list of distributors as well as websites with product literature and samples. We often help clients and designers select materials. We can help make sure they are both aesthetically pleasing and cost affective. Also, we know which products have performed well for our clients in the past.


What is the process?

After the initial telephone conversation, an appointment is made to view the project. At the meeting, Martin has a thorough discussion about the full scope of work and the time frame – in order to decide if the project would be mutually beneficial. We, along with our clients decide whether or not to move forward. We do not charge for this initial meeting.

How much will the work cost?

We will provide you an estimate for the cost of the work. Much of our work is “fixed price,” meaning that we will negotiate a fixed contract amount with the client before starting a job. 

Will I get the best price with Conneely Contracting, Inc.?

Prices in the industry vary greatly from contractor to contractor. With Conneely Contracting Inc. you can be sure you will get great quality, amazing craftsmanship and responsive customer support. We focus on helping our clients in getting the best value, not necessarily the lowest price. As we learn the priorities, we fine-tune our recommendations regarding subcontractors, materials, and methods to help our clients and theirs designers realize the highest satisfaction for their budget.

Contracts & Payments:

What type of contract do you use?

If it is decided that you will go ahead with us, we will finalize a detailed contract that matches the detailed plans. It is a standard contract drawn from various sources. It uses relatively simple terminology and language including all necessary state and federally required information. We prefer to use our own contract, although we will substitute AIA contracts when the Owner or Architect specifies them.

What is the typical payment schedule?

Along with the contract, you will receive a schedule of events to happen, a payment schedule and suggestions with regard to materials when needed to be picked out and onsite. Time and material invoices will be sent out when work is complete. Extra work orders will be sent out before work has begun so that you can keep track of your overall budget.

Do you take credit cards?

At this time we only accept cash and checks. We apologize for any inconvenience. 


With all the jobs going on, how do you make sure my job is handled properly?

Our production team is broken into groups with a Project Manager and Lead Carpenter. Martin also oversees all production at every jobsite. No matter how small or how large of a project, it is our goal that every client feel as though their project is the most important thing we have to do today.

Do you subcontract some of the work?

We subcontract much of our specialized work, concrete, plumbing, electrical, heating, drywall, etc. This saves our clients time and money, since we could not possibly have the in-house expertise and equipment available from the best subcontractor specialists. But please note that we have been associated and worked with these subcontractors for many years and have the utmost respect and trust in them to do the job right and in a timely manner.

How long will my job take?

We provide you with a schedule for every job that we undertake. These schedules list the weekly and monthly scope of work to be performed along with when certain subcontractors will be on-site. We try our best to give our clients realistic schedules but to also remind you that nothing is permanent. Many things can alter the schedule such as weather, unforeseen structural issues, and material delays. Of course we aim to let you know as problems arise what the new course of action will be.

How do I find out more?

Please look through our website, then call us at (781) 643-8610 or send us an email. We have many past clients who are willing to show off their projects and we can arrange a tour.

What is it about your home that CCI can help you with:

Is it to improve the appearance and general maintenance?

I have been working on, repairing and restoring homes in the Arlington area for over 25 years. Whether it's to replace a small piece of rotten trim, replacing that old drafty window in the basement or giving the exterior a complete makeover CCI can help!

Is it to help transform the current space to meet the needs of your growing family?

As a father of four girls living in a 1920s home, I understand the need to make a space that will function well for todays growing families. You and/or your family's need and lifestyle is what we take into account when designing spaces for clients. What works for one does not always work for the other. I have been working with clients for years to transform that house, in the neighborhood they love into the beautiful home that fits their needs!

Is it to construct an addition or second level to an existing home?

Over the years I have seen many Arlington neighborhoods with smaller capes and ranches transform into the newly expanded neighborhoods we have today. Many of those homes that satisfied the needs of a family in the 50s and 60s just won’t work with today’s growing families. With home prices in Arlington at all-time high, quite often the best option for homeowners is to stay and modify their home by renovating rather than selling and moving on. Your home is your biggest investment and we will work with you to get the home you want and need but also help to protect that investment through smart design choices and making sure the cost versus value makes sense for you long term.

With so many choices, styles and their associated cost out there, remodeling can at times, feel quite overwhelming. Here are a few things to think about prior to starting the process:

Are you working with a specific budget?

It is all about budget no matter the size of the project. Knowing what your maximum budget will be is the first place to start. Consider the cost versus the value you will adding to your home. If you are considering a major investment, a good idea might be to contact a local realtor to help you get a realistic idea of your home’s value now and if you indeed completed the work.

Your budgets set and the investment looks good so now what?

I recommend taking 7-10% of that budget and start from there. There are always things that come up in construction that often are not thought about. It could be during design phase when you want just a little more space or during the building stage when you want the nicer cabinets and tile or even post construction when you need to buy stools for the island, window treatments for the windows or a couch for the new family room. Having that little cushion will save you a lot of stress and anxiety throughout the project

Where to I start looking for ideas?

Take a look at magazines, friend’s homes and visit local home stores. Get an idea of how you would like your project to be visualized. Visit websites like Houze.com, which place to look and see what, styles jump at out at you. 

What next?

Give us a call to set up a in home consultation and free estimate. I appreciate every opportunity I get to meet with perspective clients and talk through their ideas and construction needs

The CCI process:

What happens after I agree to go with CCI?

Once a client decides to go with my team, we will begin to organize and schedule the job. Depending on the size of the job and the pre planning that will need to go into the project, it is good to expect a 2-6 month process. If plot plans, plans and variances are needed, I would most certainly be closer to six months but for smaller renovation projects, it will depend on the current schedule.

Whom will I be dealing with throughout my project?

As much as I would love to be on job sites every day, it is just not possible. I am however always available for my clients day or night. I believe in the systems we have here at CCI and I have nothing but absolute confidence in Eric Band my production manager and Jenn Bombino who will help facilitate the job in a professional manor. Although I may not visit a job site daily, I am constantly updated as to the progress and or issues that might arise. The management team I am lucky enough to have will work with you throughout the project to assure you are getting a high quality, one hundred percent finished product.

How long will my job take?

Obviously, this depends on the size of the job but everything takes time and it certainly takes longer than the HGTV shows. Bathrooms can take 6-8 weeks on average while a basic kitchen remodel can take 10-12 weeks. If you get into larger projects such as additions and whole house renovation, the length can certainly increase to six month and beyond.

Once you start, do you stick with it?

YES! Once a project is started, we will do our best keep it moving at a good pace without sacrificing quality by rushing a project. I understand that remodeling is invasive, disruptive and quite an inconvenience to you and your family and you want it done ASAP. With that said, we will not "rush it". I want to ensure the job is done right and in the end you will be 100% satisfied with the product we give. If that means extending the project a week or two to redo something that just was not right or waiting an extra three or four weeks for that tile you really need to have. In the end its about getting it right and that is what we strive to do. We treat every job and client the same no matter the size of the project and every ongoing project is discussed daily at our production meeting.

What hours to you work?

Typically we work from 7am -5 pm Monday through Friday